Your best line of support for instant answers is the articles on our support site. If your answers are not there, you can create a new support ticket. This will instantly alert us. You're also welcome to email us at help.nauticed.org. Sometimes we get a little backlogged on all the cool stuff we are developing so feel free to email us again if you don't get a response in 24 hours.  If you want to chat - pick up the phone and call us +1-512-696-1070 during respectable USA central daylight time - be careful however, we may want to talk about sailing.